asks Seth Godin here…in his blog that inspired me so often to think deeper about business principles, marketing, promotion…His customer services options related to various business types are so amazingly well selected and described.
We are project people. And we make products. Each sales case is a project. This has consequences and I let our product manager, Michael Schwaiger, point them out. He's product manager, key developer and head of customer service, and the trick is, he speaks for the client project...
